Bellow are some interesting videos about the Omni-channel.
http://youtu.be/FllViWHmRIE?list=PLmrDnvcyuF4zEZJQVfrboyhh1VB-H_piV
http://youtu.be/tCHT2v4mFDE?list=PLmrDnvcyuF4zEZJQVfrboyhh1VB-H_piV
http://youtu.be/ghns1ic0gs8?list=PLmrDnvcyuF4zEZJQVfrboyhh1VB-H_piV