It is the holiday season again. The season with the highest number of consumers shopping via web, mobile, physical, and other channels. In this 4-part blog series, we will explore what more can retailers do to enrich the experience of their customers. No doubt that retailers continuously strive for innovative solutions that can enrich customer… Read More »
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) and supported with accurately predicted individual customer preferences. We also gave an overview of relevant technologies that not only… Read More »
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) and supported with accurately predicted individual customer preferences. We also gave an overview of relevant technologies that not only… Read More »
In the first part of this 4-part blog series, we presented a business use case wherein retailers are able to engage customers at the right moment armed with insights in real-time (to the second or minute) supported with accurately predicted individual customer preferences. We also gave an overview of relevant technologies that not only help… Read More »
On any given day, a typical large-scale eCommerce infrastructure is witnessing thousands of transactions happening every second, and a substantial volume of customer data being analyzed and stored. Large volumes of data such as purchasing path history, shopping cart snapshots, and externally integrated profiles are typically persisted in a Big Data store (NoSQL database for… Read More »
Foreword Real-time data warehousing is clearly emerging as a new breed of decision support. Providing both tactical and strategic decision support from a single, consistent repository of information has compelling advantages. The result of such an implementation naturally encourages the alignment of strategy development with execution of the strategy. However, a radical re-thinking of existing… Read More »
A lot has been written around the Payment Service Directive 2 (PSD2) and its emerging role in creating a level playing field for banks and non-banking financial technology companies in the European Union. An area of particular interest is the regulation around allowing third party payment service providers (TPPs) access to account information of customers… Read More »
Speculation over the much anticipated PSD2 – revised Payment Services Directive – has been gathering for quite a while now. Last week the European Parliament adopted the revised Directive on Payment Services (or PSD2), and with it the PSD2 reality got a little bit closer. PSD2 has been attracting quite a lot of attention, and… Read More »
Yesterday the European Parliament voted to pass the Payment Services 2 Directive. In a rather timely fashion, we had just published a paper on this subject, so we have reproduced it here. If you would like a copy of the original, please email terry@starlingbank.com. I would like to thank all of the Starling team, as… Read More »
From the top of my head some aspects a modern Business Process Management Suite (BPMS) handles (better) in comparison to an ESB: Graphical modelling of the business process suitable for domain experts No technical detail required, e.g. without service composition the right granularity is reached when the task performer can be specific automated (system) vs… Read More »