Business models: Wikipedia vs Encarta

By | January 13, 2015

After watching the Drive – The surprising truth about what motivates us, I found quite interesting Daniel Pink’s keynote related to Wikipedia and Microsoft Encarta:

In the mid-1990′s Microsoft started an encyclopedia called Encarta. They employed all the right incentives. They paid professionals to write and edit thousands of articles. Well compensated managers oversaw the whole thing to make sure it came in on budget and on time. A few years later another encyclopedia started — A different model — Do it for fun. No one gets paid a cent or a euro or a yen. Do it because you like to do it. Now 10 years ago if you had talked to an economist … anywhere … and said “Hey, I’ve got these different models for creating an encyclopedia — If they went head to head who would win? 10 years ago you could not have found a single, sober economist anywhere on planet earth who would have predicted the Wikipedia model. This is the Titanic battle between these two approaches. This is the Ali-Frazier of motivation, right, this is the Thrilla in Manila, alright — Intrinsic motivators vs extrinsic motivators — Autonomy, Mastery & Purpose versus Carrots & sticks – And who wins — Intrinsic motivation, autonomy, mastery and purpose — in a Knockout.

Great story, well told! Indeed, who would have predicted Wikipedia?